Reference

Privacy Policy – Account Protection Built for You

When you open an account at warga qiuqiu, we collect only what's needed to verify your identity, process your deposits and withdrawals, and keep your account safe.

Encryption on all loginNo third-party data salesPayment data kept secure
Explore the Lobby Read FAQ
warga qiuqiu Privacy Policy – Account Protection Built for You
REACH US ANYTIME

How to Contact Us About Your Privacy

Live Chat Open your account and select the chat icon in the lobby.
Email Support Send privacy queries to [email protected].
Account Settings Log in, go to Settings > Privacy & Security to review what we hold…
SECURITY LAYERS

How We Keep Your Account and Payments Safe

Login Encryption

Every login uses TLS 1.3 encryption. Your password is hashed and never stored in plain text. Two-factor authentication is optional but recommended for extra security.

Payment Verification

When you deposit via DANA, OVO, GoPay or QRIS, the payment gateway verifies your identity directly. We don't store your full banking credentials — only a transaction reference.

Cookie Usage

We use cookies to keep you logged in, remember your chip size and game preferences, and detect login anomalies. You can manage cookie settings in your browser; some features may be unavailable if disabled.

Withdrawal Verification

To process withdrawals, we confirm your identity by matching your registered phone number and email. Funds return to the same payment method used for deposit.

Data Access Requests

You can request a complete download of your personal data within 30 days. Submit via live chat or email with your account username and registered email address.

Policy Updates

We update this policy when local law changes or we add new features. Major changes are notified via email; minor clarifications appear here without notice.

Privacy Policy – Frequently Asked Questions

Your account is marked inactive but data is retained for seven years to meet financial compliance rules where local law permits. After seven years, personal details are deleted but anonymized transaction logs may be kept for audit purposes. Requests to expedite deletion can be submitted to [email protected].

Yes. Log into your account and go to Settings > Privacy & Security to view name, email, phone, and deposit history. For a full data export, contact live chat or email support. We deliver the file within 30 days in a portable format.

We share only what's necessary: payment processors receive your transaction details to process DANA, OVO, GoPay and QRIS deposits; game studios receive session tokens (no personal ID). We never sell contact lists or play history. Depends on local law, your data may be requested by regulatory authorities.

Payment details are encrypted in transit and at rest. We don't store full card numbers or bank credentials; only tokenised references are kept. All transactions are logged and monitored for fraud. Withdrawals return to the original payment method only.

Yes. Go to Settings > Account Details to update your email or phone number. Legal name, date of birth and ID number can only be corrected by contacting live chat with proof of the correct information. Changes take effect within one business day.

Essential cookies keep you logged in and prevent fraud. Preference cookies remember your language and chip size. Analytics cookies track page speed and error rates to improve the site. You can disable non-essential cookies in Settings > Privacy; the lobby will still load but some features may degrade.

Your account and payment records are stored on secure servers in Indonesia with daily encrypted backups held offline. Data centre access is restricted to authorised staff only. In case of a server incident, we restore from backup within four hours.

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